Licences and official documents
Before you choose who organises your breast surgery abroad, check their documents. Here are New City Clinic’s licences and certificates, what each one means and how you can verify it.
Licences and official documents
Check who organises your surgery before you travel. These are New City Clinic’s official documents; tap a document to see it in full size.
- Health Tourism Authorisation CertificateIssued by the Turkish Ministry of Health; New City Clinic is registered with HealthTürkiye as an authorised international health tourism intermediary.
TÜRSAB Group A travel agency licence No. 17659Hotel, airport transfers and travel arrangements are organised by a licensed travel agency registered with TÜRSAB.
Trademark registration certificateNew City Clinic is a registered trademark (Turkish Patent and Trademark Office).
ISO 9001:2015Quality management system.
ISO 27001:2022Information security management – protection of patient data.
ISO 10002:2018Customer satisfaction and complaint management.
ISO 31000:2018Risk management.
Authorised by the Turkish Ministry of Health
New City Clinic holds the International Health Tourism Authorisation Certificate issued by the Republic of Türkiye Ministry of Health and is registered with HealthTürkiye, the official health tourism programme of Türkiye. Only authorised intermediaries may organise treatment for international patients. You can ask for the certificate number and check it with the Ministry or HealthTürkiye.
TÜRSAB licence No. 17659
Your hotel, transfers and travel arrangements are organised by a licensed Group A travel agency registered with TÜRSAB, the Association of Turkish Travel Agencies, under licence number 17659. The licence can be checked in TÜRSAB’s member list.
ISO-certified processes
New City Clinic’s management systems are audited against ISO 9001 (quality), ISO 27001 (information security – important for your photos and medical data), ISO 10002 (complaint handling) and ISO 31000 (risk management).
Complication insurance, contract and legal department
Every package includes complication insurance; its scope, limits and exclusions are given to you in writing before surgery. A legal department prepares the written contract, informed consent and data protection documents. Full details are on newcityclinic.com’s licences page.
Frequently asked questions
Is New City Clinic a licensed company?
Yes. It holds the Health Tourism Authorisation Certificate of the Turkish Ministry of Health, is registered with HealthTürkiye and is a TÜRSAB licensed travel agency (No. 17659).
Is New City Clinic a hospital?
No. It is an authorised health tourism intermediary. Surgery is performed by specialist surgeons in licensed partner hospitals; the clinic organises assessment, plan, hotel, transfers, interpreting and follow-up.
How can I verify these documents?
Ask for the certificate and licence numbers; verify the Ministry authorisation through HealthTürkiye and the TÜRSAB licence in TÜRSAB’s member list.
Request your free assessment
Share a few photos and your questions on WhatsApp. They are seen only by the medical team.